Frequently asked questions

You would like to have more information on appropriate food for dogs and cats? Then just look here and if you found the right corresponding answer, just click on it. If you do not find any appropriate answer to your question or if you wish to have more information, please feel free to write us via our contact form. 

We will contact you as soon as possible. For technical inquiries or problems concerning your order, visit our support page for corresponding answers to frequently asked questions. In this sector, you can reach us easily via the contact form.

Questions about orders or shipping
For questions about orders or our delivery times and shipping costs.
Questions about our products
For specific questions about our products or packaging.
Questions about technology
You have questions concerning technics/registration or problems with your order?
Questions about the diet of dogs or cats
You would like to have more information on appropriate food for dogs and cats?You would like to have more information on appropriate food for dogs and cats?
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