Delivery conditions and times

Shipping costs:
For more details please take a look at the tables below.
(Please click on the desired country)

Shipping with DHL:
Ordered goods are shipped until 7:00 clock on the same shipping-out date after receipt of payment.
Shipping with DPD:
Ordered goods are shipped until 9:00 clock on the same shipping-out date after receipt of payment.

Shipping Day:
For more details please take a look at the tables below.
(Please click on the desired country)

Maintaining the cold chain
We guarantee a completely functioning cold chain, if the order quantity of the current item fits with our packaging units. The more the cartons are filled up, the easier it is to achieve the desired cooling temperature. In cartons up to 12 kg, the cold chain is secured with a weight of goods from 7 kg, with cartons up to 26 kg with a weight of goods from 25 kg.

Packaging costs
Additional packaging costs are only incurred when shipping refrigerated products (frozen food, BARF). We will ship this in a styrofoam box with carton and dry ice, so that the cold chain is ensured during the 2-3 days shipping period. Per 26 kg of goods € 4 are calculated in addition to the shipping costs, regardless of the recipients country.

Disposal of outer packaging
The outer packaging are not taken back by us,
but must be disposed of by the customers themselves.

Shipping to Germany

Shipping Day:
DPD (Standard) - Shipping is Monday and Wednesday.
DHL (Standard) - Shipping is from Monday to Wednesday.
DPD / DHL (Express) - Shipping is from Monday to Thursday. 

Packing cost:
When ordering frozen food additional packaging costs are incurred in addition to the normal shipping costs.
These are shown in the following table by the red pricing.
goods
weight
DHL
(Standard)
DHL
(Express)
DPD
(Express)
to 1-4
working days
1
work day
1
work day
26 kg 4,50 €
+ 4,00 €*
14,90 €
+ 4,00 €*
13,50 €
+ 4,00 €*
52 kg 9,00 €
+ 8,00 €*
29,80 €
+ 8,00 €*
27,00 €
+ 8,00 €*
78 kg 13,50 €
+ 12,00 €*
44,70 €
+ 12,00 €*
40,50 €
+ 12,00 €*
104 kg 18,00 €
+ 16,00 €*
59,60 €
+ 16,00 €*
54,00 €
+ 16,00 €*
130 kg 22,50 €
+ 20,00 €*
74,40 €
+ 20,00 €*
67,50 €
+ 20,00 €*
156 kg 27,00 €
+ 24,00 €*
89,40 €
+ 24,00 €*
81,00 €
+ 24,00 €*
182 kg 31,50 €
+ 28,00 €*
104,30 €
+ 28,00 €*
94,50 €
+ 28,00 €*
208 kg 36,00 €
+ 32,00 €*
119,20 €
+ 32,00 €*
108,00 €
+ 32,00 €*
234 kg 40,50 €
+ 36,00 €*
134,10 €
+ 36,00 €*
121,50 €
+ 36,00 €*
260 kg 45,00 €
+ 40,00 €*
149,00 €
+ 40,00 €*
135,00 €
+ 40,00 €*
286 kg 49,50 €
+ 44,00 €*
163,90 €
+ 44,00 €*
148,50 €
+ 44,00 €*
312 kg 54,00 €
+ 48,00 €*
178,80 €
+ 48,00 €*
162,00 €
+ 48,00 €*
338 kg 58,50 €
+ 52,00 €*
193,70 €
+ 52,00 €*
175,50 €
+ 52,00 €*
364 kg 63,00 €
+ 56,00 €*
208,60 €
+ 56,00 €*
189,00 €
+ 56,00 €*
390 kg 67,50 €
+ 60,00 €*
223,50 €
+ 60,00 €*
202,50 €
+ 60,00 €*
416 kg 72,00 €
+ 64,00 €*
238,40 €
+ 64,00 €*
216,00 €
+ 64,00 €*
442 kg 76,50 €
+ 68,00 €*
253,50 €
+ 68,00 €*
229,50 €
+ 68,00 €*
468 kg 81,00 €
+ 72,00 €*
268,20 €
+ 72,00 €*
243,00 €
+ 72,00 €*
* When ordering frozen food additional packaging costs are incurred.

Shipping to Austria

Shipping Day:
DPD (Standard) - Shipping is Monday.
DPD (Express) - Shipping is Monday and Tuesday.

Packing cost:
When ordering frozen food additional packaging costs are incurred in addition to the normal shipping costs.
These are shown in the following table by the red pricing.
goods
weight
DPD
(Standard)
DPD
(Express)
to Delivery time:
1-4 work days
Delivery time:
1-2 work days
26 kg 11,00 €
+ 4,00 €*
13,50 €
+ 4,00 €*
52 kg 22,00 €
+ 8,00 €*
27,00 €
+ 8,00 €*
78 kg 33,00 €
+ 12,00 €*
40,50 €
+ 12,00 €*
104 kg 44,00 €
+ 16,00 €*
54,00 €
+ 16,00 €*
130 kg 55,00 €
+ 20,00 €*
67,50 €
+ 20,00 €*
156 kg 66,00 €
+ 24,00 €*
81,00 €
+ 24,00 €*
182 kg 77,00 €
+ 28,00 €*
94,50 €
+ 28,00 €*
208 kg 88,00 €
+ 32,00 €*
108,00 €
+ 32,00 €*
234 kg 99,00 €
+ 36,00 €*
121,50 €
+ 36,00 €*
260 kg 110,00 €
+ 40,00 €*
135,00 €
+ 40,00 €*
286 kg 121,00 €
+ 44,00 €*
148,50 €
+ 44,00 €*
312 kg 132,00 €
+ 48,00 €*
162,00 €
+ 48,00 €*
338 kg 143,00 €
+ 52,00 €*
175,50 €
+ 52,00 €*
364 kg 154,00 €
+ 56,00 €*
189,00 €
+ 56,00 €*
390 kg 165,00 €
+ 60,00 €*
202,50 €
+ 60,00 €*
416 kg 176,00 €
+ 64,00 €*
216,00 €
+ 64,00 €*
442 kg 187,00 €
+ 68,00 €*
229,50 €
+ 68,00 €*
468 kg 198,00 €
+ 72,00 €*
243,00 €
+ 72,00 €*
* When ordering frozen food additional packaging costs are incurred.

Shipping to Luxembourg

Shipping Day:
DPD (Standard) - Shipping is Monday.
DPD (Express) - Shipping is Monday, Tuesday and Wednesday.

Packing cost:
When ordering frozen food additional packaging costs are incurred in addition to the normal shipping costs.
These are shown in the following table by the red pricing.
goods
weight
DPD
(Standard)
DPD
(Express)
to Delivery time:
1-4 work days
Delivery time:
1-2 work days
26 kg 11,00 €
+ 4,00 €*
14,00 €
+ 4,00 €*
52 kg 22,00 €
+ 8,00 €*
28,00 €
+ 8,00 €*
78 kg 33,00 €
+ 12,00 €*
42,00 €
+ 12,00 €*
104 kg 44,00 €
+ 16,00 €*
56,00 €
+ 16,00 €*
130 kg 55,00 €
+ 20,00 €*
70,00 €
+ 20,00 €*
156 kg 66,00 €
+ 24,00 €*
84,00 €
+ 24,00 €*
182 kg 77,00 €
+ 28,00 €*
98,00 €
+ 28,00 €*
208 kg 88,00 €
+ 32,00 €*
112,00 €
+ 32,00 €*
234 kg 99,00 €
+ 36,00 €*
126,00 €
+ 36,00 €*
260 kg 110,00 €
+ 40,00 €*
140,00 €
+ 40,00 €*
286 kg 121,00 €
+ 44,00 €*
154,00 €
+ 44,00 €*
312 kg 132,00 €
+ 48,00 €*
168,00 €
+ 48,00 €*
338 kg 143,00 €
+ 52,00 €*
182,00 €
+ 52,00 €*
364 kg 154,00 €
+ 56,00 €*
196,00 €
+ 56,00 €*
390 kg 165,00 €
+ 60,00 €*
210,00 €
+ 60,00 €*
416 kg 176,00 €
+ 64,00 €*
224,00 €
+ 64,00 €*
442 kg 187,00 €
+ 68,00 €*
238,00 €
+ 68,00 €*
468 kg 198,00 €
+ 72,00 €*
252,00 €
+ 72,00 €*
* When ordering frozen food additional packaging costs are incurred.

Shipping to Hungary

Shipping Day:
DHL (Standard) - Shipping is Monday.

Packing cost:
When ordering frozen food additional packaging costs are incurred in addition to the normal shipping costs.
These are shown in the following table by the red pricing.
goods
weight
DHL
(Standard)
to Delivery time:
1-4 work days
26 kg 23,00 €
+ 4,00 €*
52 kg 46,00 €
+ 8,00 €*
78 kg 69,00 €
+ 12,00 €*
104 kg 92,00 €
+ 16,00 €*
130 kg 115,00 €
+ 20,00 €*
156 kg 138,00 €
+ 24,00 €*
182 kg 161,00 €
+ 28,00 €*
208 kg 184,00 €
+ 32,00 €*
234 kg 207,00 €
+ 36,00 €*
260 kg 230,00 €
+ 40,00 €*
286 kg 253,00 €
+ 44,00 €*
312 kg 276,00 €
+ 48,00 €*
338 kg 299,00 €
+ 52,00 €*
364 kg 322,00 €
+ 56,00 €*
390 kg 345,00 €
+ 60,00 €*
416 kg 368,00 €
+ 64,00 €*
442 kg 391,00 €
+ 68,00 €*
468 kg 414,00 €
+ 72,00 €*
* When ordering frozen food additional packaging costs are incurred.

Shipping to Spain

Shipping Day:
DPD (Standard) - Shipping is on Mondays.

Orders with payment till Wednesday 9 o´clock will leave our house at the following Monday.

Packing cost:
When ordering frozen food additional packaging costs are incurred in addition to the normal shipping costs.
These are shown in the following table by the red pricing.
goods
weight
DPD
(Standart)
to Delivery time:
1-4 work days
26 kg 27,90 €
+ 4,00 €*
52 kg 55,80 €
+ 8,00 €*
78 kg 83,70 €
+ 12,00 €*
104 kg 111,60 €
+ 16,00 €*
130 kg 139,50 €
+ 20,00 €*
156 kg 167,40 €
+ 24,00 €*
182 kg 195,30 €
+ 28,00 €*
208 kg 223,20 €
+ 32,00 €*
234 kg 251,10 €
+ 36,00 €*
260 kg 279,00 €
+ 40,00 €*
286 kg 306,90 €
+ 44,00 €*
312 kg 334,80 €
+ 48,00 €*
338 kg 362,70 €
+ 52,00 €*
364 kg 390,60 €
+ 56,00 €*
390 kg 418,50 €
+ 60,00 €*
416 kg 446,40 €
+ 64,00 €*
442 kg 474,30 €
+ 68,00 €*
468 kg 502,20 €
+ 72,00 €*
* When ordering frozen food additional packaging costs are incurred.


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